1. Introduction
Welcome to Alekir, Jordan's premier landscaping and garden service provider. These Terms and Conditions govern all services provided by Alekir. By engaging our services, you agree to these terms.
2. Service Definitions
2.1 Landscaping Services:
- Garden design and planning
- Landscape installation
- Irrigation system installation
- Hardscaping services
- Garden maintenance
- Tree and shrub care
3. Project Agreements
3.1 Initial Consultation:
- Free site evaluation
- Preliminary design concepts
- Budget estimation
- Timeline discussion
3.2 Project Documentation:
- Detailed project scope
- Design specifications
- Material selections
- Cost breakdown
- Implementation timeline
4. Payment Terms
4.1 Payment Schedule:
- 30% initial deposit upon agreement signing
- 40% at project midpoint
- 30% upon project completion
- Maintenance contracts billed monthly
4.2 Accepted Payment Methods:
- Bank transfer
- Credit/debit cards
- Cash payments
- Corporate purchase orders
5. Project Implementation
5.1 Timeline Commitments:
- Detailed project schedule provided
- Weather consideration clauses
- Progress update requirements
- Completion deadline agreements
6. Materials and Plants
6.1 Quality Standards:
- Premium quality materials used
- Climate-appropriate plant selection
- Sustainable sourcing practices
- Material warranty information
7. Maintenance Agreements
7.1 Service Packages:
- Weekly maintenance options
- Monthly service plans
- Seasonal care programs
- Custom maintenance schedules
8. Warranties and Guarantees
- 90-day plant establishment warranty
- 1-year workmanship guarantee
- Irrigation system warranty
- Hardscape installation guarantee
9. Cancellation Policy
9.1 Project Cancellation:
- 48-hour notice required for appointment changes
- Cancellation fees may apply
- Material return policies
- Refund procedures
10. Dispute Resolution
Any disputes will be resolved according to Jordanian law through:
- Direct negotiation
- Professional mediation
- Legal arbitration if necessary
11. Force Majeure
We are not liable for delays or failures due to:
- Extreme weather conditions
- Natural disasters
- Government regulations
- Other circumstances beyond our control
12. Contact Information
For any queries regarding these terms:
- Email: info@alekirjo.com
- Phone: (+962) 798 976 062
- Address: Hashemite Kingdom of Jordan, Amman.